Our policy lasts 14 days. If 14 days have gone by since your items delivery, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Additional non-returnable items: Gift cards
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, we will be in contact in 7 days for the best way to do so. Online refunds are made directly back to your credit card used for payment and make take 3 business days.
Sale items are returnable for a size exchange only; unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
To return your product, please post back to the return address on your package.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
if at any time you need assistance or have any questions please don't hesitate to contact us - email@example.com