Returns Policy

Our policy lasts 14 days. If 14 days have gone by since your items delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Non-returnable items: Gift cards

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed back to your original payment method. Online refunds are made directly back to your credit card used for payment and make take 3 business days.

Sale items

Unfortunately sale items cannot be refunded.

Exchanges

If you need to exchange an item, send us an email at closetmod@live.com

Shipping

To return your product, please post back to the return address on your package.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

if at any time you need assistance or have any questions please don't hesitate to contact us - closetmod@live.com